THE WPA ASSESSMENT, THE MANAGEMENT COMPANY, AND YOUR BOARD:
When did paying your annual assessment become complicated? When the management company sent a coupon book, a letter, and several address options if you wanted to pay in person, and credit card payment options (For a while your board didn't even know who was going to bear the burden of the associated fees. It is YOU.). Where did drop or mail it at the office go? Where did this is the date to pay and the amount due, in simple fashion go? Right down the drain. Your board added the Drano to speed the process to confusion, lack of information, and hidden information.
As I've stated in the past, I believed a management company could be just what we needed to move forward in a business manner, removing personalities, etc. I also stated that ANY management company could only operate at the pleasure of the board., This board has micro managed everything. Possibly to the determent of the management company's ability to perform according to their industry standard. Right now, they would receive grade "F".
First, the board wouldn't make the management company contract available. They wouldn't publish the details of what we as residents are paying over $30,000 for. Now, I understand they have allowed a few residents to come in and view the contract. If we don't know what we bought, how can we evaluate how the management company is doing?
We have a few details that have slipped out verbally during meetings. We know that the management company is suppose to answer resident correspondence. I can tell you I have written several times and never received an answer from the management company. I know the same applies for other residents. What's the problem? The strong arm of some on the board. Some of them email from their home computers and answer without comment from the rest of the board, halt the response provided from one board member or another as they prepare draft information for the management company representative, etc. So we aren't receiving that stated service from the management company.
I thought I heard that the management company could have done the annual meeting packet and mailing. That didn't happen.
We were told the management company could and would procure bids. I sit at board meetings. Sometimes they are asked to and other times not. Why? Guess some on the board would lose control.
The management company is suppose to be providing our financial reports suited to our WPA needs. There have been problems every month. We have line items that simply don't apply. Where is the truly individualized statement?
In the end if the management company is only ALLOWED to provide this ridiculous assessment billing, financial reports that are generic, and little else. We aren't getting much for over $30,000/yr. Hmmm. Looks like all we have is a high paid accounting group! Remember how certain members on the board pulled the accounting from a legitimate accountant, brought accounting back in house, and screwed things up royally? Well it appears we are back at it again with this billing and reporting, except we were only paying an accountant $750/month! Do the math. THIS ISN'T A BARGAIN!
