Madeline,
I have received the following response from Mr. LaFrance. He ‘answers’ one of three questions asked. From his reply, I am assuming that volunteers are NOT covered by the D&O policy, contrary to our esteemed Mr. Moody’s opinion.
Jude
Sent: Friday, August 10, 2012 3:25 PM
Subject: RE: 555 Wedgefield Plantation
Mrs. Davis
I have no intention of treating anyone differently within your association, nor does the board. Some of the matters to be discussed have taken more time and attention as well as the office work required to answer your questions. Some of the requests that were brought to my attention or the Wedgefield office took less time and energy therefore a response was provided faster than some of inquiries that you had originally provided. It is not unheard of for a two week time period to gain access to office records with the fact that the board do their job as a volunteer position, and someone from the board needed to be there to answer questions. It took some time to schedule this and it was not possible to get you in the office any sooner than provided. There is no doubt that some of these answers could have been provided in a quicker fashion, but at the time I was asked to allow all board members review the questions and wait for their input. Now that we have changed the system the improvements will continue.. Again as we go forward and learn more about your property and its history answers and response time will improve.
As far as the insurance goes. Committee members who are not on the board are those that provide assistance and aid to a project or situation. Their advice and input is collected and reviewed, but any decisions or actions made are ultimately up to a board member who is in fact covered by the D&O insurance policy.
  Thanks,
Edmund LaFrance
Property Manager
William Douglas Management
Phone: 843-492-0088
Fax: 843-492-0085